WHAT IS MANAGED IT?
At its simplest, Managed IT is the practice of outsourcing technology management to a third party (NETOPSE), with the business goal of simplifying IT Operations and reducing costs. Many businesses face the common challenge of trying to keep up with fast changing technology in order to successfully grow and stay competitive. Even if the company has internal IT staff, they are often overwhelmed with just trying to keep up with daily maintenance and end user support, let alone become experts in the latest and greatest.
Managed computing environment create productive people grow your business.
Ensuring that crucial IT systems are always available to support core business functions, utilizing in-house IT Staff can be a costly affair and expose the organization to being vulnerable. NETOPSE Solutions has customized services to address managing your IT support services department. Our Managed IT Services Experts provide regular management of your systems & networks to keep your PCs, servers and networks up and running, minimizing downtime and maximizing PRODUCTIVITY. We can build the right managed IT service solution to optimize your business.
Our Managed IT clients experience uninterrupted network performance, and fewer network glitches. Our preventative maintenance and network monitoring proactively detects degradation in performance and enhances system Uptime.
Partnering with NETOPSE Solutions, you will have access to an in-house enterprising IT department, without the costs of maintaining a full time department with full time personnel. As a partner of NETOPSE Solutions you will have access to fully trained and knowledgeable support staff that is available whenever the need arises.
Server and PC management
NETOPSE offers comprehensive server and desktop asset management services. All computers and servers are proactively updated and backed up remotely. Every aspect of the network is monitored remotely by our IT support services group to proactively detect any issues before they become a major problem.
IT strategic planning
Our specialists can guide your IT department through the latest emerging technologies in the industry and help plan a strategy that addresses your organization’s current and future technology needs
Server backup solutions
Server crashes can occur in any business. Our server backup solution utilizes dedicated hardware that incorporates local backup as well as cloud backup, and object-level exchange restore. This solution offers a local and cloud server business continuity option as well.
client portal
NETOPSE Client Portal (NCP) is a dedicated service that is provided to our clients so that they can schedule visits, submit and track trouble tickets, access upcoming scheduled IT support, view client service reports, network diagrams and proposals. The portal also provides financial data which includes billing statements, past and current invoices, and payment history.
Virtualization
Our Experts can help your organization transition to a virtualized server model, which can reduce hardware costs, increase system flexibility and provide additional data security options. With server virtualization, you can reduce the number of servers currently in use and significantly reduce energy consumption costs as well as recurring upgrading costs.
IT support
Even the most stable and monitored IT systems can develop problems that need to be addressed. NETOPSE Remote Access Support (NRAS) can remotely access your organization’s systems with proper authentication and initiate remote IT support sessions to address problems as they arise. When remote support isn’t enough, our specialists are available for onsite troubleshooting and repair.
Business Continuity
Technology is reshaping how we do business. 24/7 availability has become a reality, meaning many organizations cannot afford a any downtime. Outages can have long-lasting effects: negative revenue impact, reputation damage, loss of customers and productivity gaps. Every business needs to have a continuity solution in place that helps to reduce unexpected disruption, without the cost of losing their customer and ultimately fortune.